LEGAL / PRIVACY

    Privacy Policy

    LAST UPDATED 29 Oct 2026

    Cardiff Giant Ventures Limited is the data controller for personal data processed through VentrBox. This policy explains what we collect, why, and your rights under UK GDPR. Contact us about privacy at leon@cardiffgiant.ventures.

    01What we collect

    • Account data: email address, password (stored hashed), role and organisation name.
    • Profile and marketplace data: listings, shortlists, messages, licence proposals and files delivered in Deal Rooms.
    • Billing data: subscription status and plan. Stripe sells Pro as merchant of record and collects card, name and billing address details itself, not us.
    • Usage data: pages viewed and a small set of product events, linked to an internal account ID. No email addresses or message text are sent to analytics.

    02Why we use it

    • To provide the service and your account (contract).
    • To take payment and keep tax records (contract and legal obligation).
    • To keep the service secure and improve it (legitimate interests).
    • To send service emails such as sign-up confirmation and billing notices (contract).

    03Who we share it with

    • Stripe Payments Europe, for card payments and billing.
    • Our hosting and database providers, which store account and marketplace data.
    • PostHog (EU hosting), for product analytics.
    • The other party to a deal, for messages, licence proposals and delivered files you share with them.

    04Cookies and storage

    We use browser storage to keep you signed in. Analytics runs without cookies, in memory only. We do not use advertising cookies.

    05How long we keep it

    • Account and marketplace data: while your account is open, then up to 90 days.
    • Billing and tax records: 6 years, as UK law requires.

    06International transfers

    Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Addendum.

    07Your rights

    You can ask to access, correct, delete, restrict or port your data, and object to processing based on legitimate interests. Email leon@cardiffgiant.ventures. We reply within one month.

    You can complain to the Information Commissioner's Office at ico.org.uk.

    Cardiff Giant Ventures Limited, registered in England and Wales, company number 12322092. Registered office: Unit 12 Green Park, Coed Cae Lane Industrial Estate, Pontyclun, CF72 9GP. Contact: leon@cardiffgiant.ventures.